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They reassured him and were very professional

Posted By Kirstyx24

"They reassured him and were very professional"

About: Arbroath Infirmary / Minor Injuries

(as a parent/guardian),

I want to comment on the exceptional care I received today whilst attending minor injury’s with my 5 year old son .

The 2 nurses - Rhianne and Lauren were absolutely fantastic with him . Went over and above to ensure he has an extensive check over and diagnosed correctly.

They reassured him and were very professional.

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Responses

Response from Kathryn Cook, Senior Staff Nurse, Minor Injuries Units, Angus Health & Social Care Partnership 9 months ago
Kathryn Cook
Senior Staff Nurse, Minor Injuries Units,
Angus Health & Social Care Partnership

Submitted on 28/08/2024 at 19:30
Published on Care Opinion at 19:30

Dear Kirstyx24,

Thank you for taking the time to post on care opinion, all feedback is much appreciated. I am sorry to hear your 5 year old son required a trip to minor injuries, I hope he is feeling better and on the mend now.

I am delighted to hear this positive feedback of your experience in the Minor Injuries service. Rhianne and Lauren are excellent, well thought of nurses working within the service. They have many years experience working within the MIU and strive to deliver patients with the best care. I will be sure to pass on your lovely comments to them and the rest of the nursing staff.

Thank you again for sharing your story.

Regards

Katy Cook (Senior Staff Nurse, Arbroath Minor Injuries Unit, NHS Tayside

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