"Felt like a experimental toy for students to play with"

Good afternoon many thanks for providing feedback to our service. I am sorry you feel that you have had a less than satisfactory outcome to the appointments that you have had at the dental school. Dundee Dental Hospital is a teaching hospital and given that treatment is provided by students under clinical supervision we can appreciate that appointments can be lengthy for patients attending. Provision of dentures can take a number of weeks due to laboratory construction needs. In order for me to investigate the concerns you have raised would you be kind enough to contact me on either by email on wendy.roud@nhs.scot or via telephone on 01382 740984 where I would be keen to explore with you what you feel has gone wrong and if there is anything we can do as a service to improve this for you. Once again thank you for providing this feedback it is very important to us so that we can continue to improve our service.