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"I was left so impressed by the staff who looked after me"

About: Aberdeen Royal Infirmary / Breast Services

(as the patient),

I went for an appointment recently as I had found a lump in my breast. 

I ended up getting the all clear, but it was all thanks to the wonderful staff at the clinic. 

I was left so impressed by the staff who looked after me, and how kind and supporting they all were, especially Brenda!

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Responses

Response from Nataleigh McGonagle, Senior Charge Nurse, Breast Outpatients, Aberdeen Royal Infirmary, NHS Grampian 11 months ago
Nataleigh McGonagle
Senior Charge Nurse, Breast Outpatients, Aberdeen Royal Infirmary,
NHS Grampian
Submitted on 28/08/2024 at 14:11
Published on Care Opinion at 14:11


picture of Nataleigh McGonagle

Good afternoon Taurus51,

I am sorry to hear of your recent experience of finding a lump within your breast as we understand how worrying it can be waiting for more information but it's great to hear that you got the all clear at your recent breast service appointment. Patient feedback is valued whether positive or negative and it is rewarding for our team to hear of the impact they have on patient experience.

I have shared your feedback with Brenda and will share with the wider team. Thank you for taking the time to feedback on your experience.

Best wishes,

Nataleigh

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