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Asthma and allergy appointments

Posted By bracern38

"Asthma and allergy appointments"

About: Royal Hospital for Children and Young People (Edinburgh) / Outpatients Royal Hospital for Children and Young People (Edinburgh) / Respiratory Medicine

(as a parent/guardian),

We have had excellent support from Ann over the past decade. Our daughter had viral induced asthma when she was wee, and has a number of allergies, including peanuts. We see Ann every year for a check up to talk about our daughter’s healthcare plan. Ann never rushes us away. She takes time to give us her advice and listen to our questions.  No parent wants their child to have anaphylaxis but Ann has a special talent of getting the balance right between reassuring us and explaining the dangers.  Thank you for your support Ann.  

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Responses

Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian 11 months ago
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian

Submitted on 02/09/2024 at 17:04
Published on Care Opinion at 17:04

picture of Louise Davies

Dear bracern38

Thank you so much for sharing your feedback with us. I am so pleased to hear of the excellent support your daughter has received from Ann. It is great that she makes you both feel so reassured and listened to.

I will make sure your kind comments are shared with her.

Thank you again

Louise

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Response from Lewis Doult, Clinical Nurse Manager, Royal Hospital for Children and Young People, NHS Lothian 11 months ago
Lewis Doult
Clinical Nurse Manager, Royal Hospital for Children and Young People,
NHS Lothian

Submitted on 03/09/2024 at 08:28
Published on Care Opinion at 08:28

Dear bracern38,

I am the Clinical Nurse Manager for Medicine here at the Royal Hospital for Children and Young People, Edinburgh. It is wonderful to hear that you have had excellent support from Ann over the past decade. She is a very valued member of the respiratory team and has a wealth of knowledge.

I have personally thanked her for her work with you and your daughter and I have shared your comments which she was delighted to hear.

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