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"Physical health check"

About: Stirling Care Village / Livilands Resource Centre

(as a service user),

Went to Livilands Resource Centre Stirling to get health checks done ahead of potentially starting a new medication for my mental health. 

Kathreen and Fiona were taking care of me and they did the best job. They were very kind and considerate, welcoming and lovely, and incredibly good at their jobs. Explained everything very well, made sure I was comfortable and understood what was happening at all stages, and undertook all the physical stuff with ease.

I felt comfortable and very safe, have seldom felt so well taken care of. Would be so easy to do such routine things without much effort at all,  but this was absolutely not the case. I felt seen. Thank you both. 

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Response from Laura McTaggart, Senior Charge Nurse, Adult Mental Health, NHS Forth Valley 10 months ago
Laura McTaggart
Senior Charge Nurse, Adult Mental Health,
NHS Forth Valley
Submitted on 23/08/2024 at 17:18
Published on Care Opinion at 17:19


Dear talontt96,

Thank you very much for taking the time to post this feedback, I will make sure I pass on your comments to both Fiona and Catherine Ann who will very much appreciate this.

Giving our service users a safe space where they can feel seen and cared for is of the utmost importance to us, so it is nice to see this feedback.

Good luck in your future care and treatment.

Laura McTaggart

Senior Charge Nurse

Livilands RC

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