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"He is an outstanding individual"

About: Adult Health & Support Services / Community Brain Injury Team

(as a service user),

I received a few life changing injuries when I served in the armed forces including a traumatic brain injury, nerve damage and arthritis which effects my life on a daily basis. I felt lost and alone for a long time.

It was then I was introduced to my occupational therapist James and my life started to change. I can't remember how or when I met James because my head injury has an impact on my memory. James has went above and beyond in his attempt to aid me. He has set up numerous services to help in my daily needs including a support worker to help with my low moods and lack of motivation, recommended a group activity which I still attend to this day and set up various mobility aid around me house. I know I've forgotten more things that he has done, excuse my memory.

James also travelled to me and sat with me when I was in personal crisis and on the verge of a breakdown. He is an outstanding individual and a credit to any organization who is lucky enough to have him. I wish him the best in the future with his endeavours and am glad I met him.

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Responses

Response from Operations manager – Physical Disability & Sensory Impairment, Physical Disability & Sensory Impairment (PDSI), South Lanarkshire University Health and Social Care Partnership 15 months ago
South Lanarkshire University Health and Social Care Partnership
Submitted on 29/08/2024 at 16:26
Published on Care Opinion at 16:52


Phokh33

Many thanks for taking the time to submit your care opinion regarding James Restrick - Occupational therapist for PDSI service. It was very heart warming reading your feedback and I am so glad you have had such a positive experience.

This feedback will be passed onto James directly and I am sure he will also be delighted to receive it.

Take care,

PDSI Operations Manager

Response from Lesley Bodin, Occupational Therapy Head of Profession, Occupational Therapy (OT), South Lanarkshire University Health and Social Care Partnership 14 months ago
Lesley Bodin
Occupational Therapy Head of Profession, Occupational Therapy (OT),
South Lanarkshire University Health and Social Care Partnership
Submitted on 02/09/2024 at 11:13
Published on Care Opinion at 11:13


Dear Phokh33, many thanks for taking the time to provide such positive feedback. It sounds as though you have had a really challenging time and the support you received from James Restrick was of such benefit. Wishing you well in your ongoing recovery and again thanks for taking the time - feedback is invaluable in ensuring our services and our staff are as high quality as they can be.

Wishing you well Lesley

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