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"Dreadful"

About: South East Coast Ambulance Service NHS Foundation Trust

Extremely rude and unprofessional service from south east kent call handler, patient was evidently not important enough to focus on. Would never ever recommend.

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Response from South East Coast Ambulance Service NHS Foundation Trust 9 months ago
South East Coast Ambulance Service NHS Foundation Trust
Submitted on 21/08/2024 at 08:32
Published on nhs.uk at 08:33


I am very sorry to read of your poor experience. We would like to look into the service you received so that we learn from your experience and we would be grateful if you could contact us direct to give us some further details.

You can leave a voicemail on 0300 123 9242 and someone can call you back or you can email us at pet@secamb.nhs.uk

We look forward to hearing from you.

Best wishes

Marie

Marie Clifford

PALS Officer

South East Coast Ambulance Service NHS Foundation Trust

Nexus House, Gatwick Road, Crawley, West Sussex, RH10 9BG

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