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"Colonoscopy looking for cancer"

About: North Devon District Hospital / Endoscopy

(as the patient),

I would just like to say how wonderfully and professionally the staff at North Devon hospital treated me - from the lady on reception from when I arrived, to all the nurses that were involved in my colonoscopy.

I was made to feel so at ease both on the ward and during my procedure and after it was all over on Gemini suite.

Also a big thank you to Dr Davis, who from meeting him put my mind at ease and did not feel a thing throughout the procedure.

Professional, caring and had a good laugh, would not have any worries if I ever had to go back in future, thank you all, hope this recognition gets back to them. 

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Responses

Response from Jo Williams, Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 11 months ago
Jo Williams
Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 23/08/2024 at 14:23
Published on Care Opinion at 14:23


Dear Alen,

Thank you so much for sharing your story on Care Opinion.

Lovely feedback like yours gives the whole Endoscopy team a real boost. We always strive to deliver a professional and caring service for our patients and I am so glad you had such a positive experience with us. As they say 'laughter is the best medicine' and I'm happy to hear we delivered that too!

Once again, thank you so much for the great feedback

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