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Urgent care team

Posted By Elizabethbx24

"Urgent care team"

About: Accident & Emergency / Urgent Care Centre

(as a service user),

I required out of hours assessment and pain relief for a very painful condition.  Janette in urgent care at WIH was so kind, caring and compassionate.  She went above and beyond to try her best to make sure I was ok.  She was  a true example of a wonderful nurse.

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Responses

Response from Denise Symington, Patient Focus Public Involvement, Clinical Governance, NHS Western Isles 10 months ago
Denise Symington
Patient Focus Public Involvement, Clinical Governance,
NHS Western Isles

Lead Advisor to NHS Western Isles on Public Engagement and Service Change

Submitted on 23/08/2024 at 14:03
Published on Care Opinion at 14:03

picture of Denise Symington

Dear Elizabetbx24

Thank you for taking the time to share your experience of the care you received form our Urgent Care team.

I have passed on your kind words to the team involved and they wished me to pass on my thanks to you, and wish you well with your ongoing recovery

Kind regards

Denise

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