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"Great experience "

About: Northampton General Hospital (Acute)

I had a truly remarkable experience at Northampton Hospital. The service was absolutely stunning, and the staff were incredibly helpful and professional throughout. They took excellent care of my mum, ensuring she was comfortable and well-looked after. The team went above and beyond to diagnose the issue, doing everything necessary to find out what was wrong. I’m deeply grateful for their compassion, efficiency, and expertise. Highly recommend this hospital!

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Responses

Response from Sara Francis, Deputy Head of Patient Experience & Engagement, Northampton General Hospital NHS Trust 15 months ago
Sara Francis
Deputy Head of Patient Experience & Engagement,
Northampton General Hospital NHS Trust
Submitted on 23/08/2024 at 11:13
Published on Care Opinion at 11:13


picture of Sara Francis

Good morning,

Thank you very much for taking the time to leave feedback on your mother's experience.

We are so pleased that your mother had such a positive experience when visiting NGH. It would be wonderful to share your kind words with the department that cared for your mother.

Could you please provide the name of the department that your mother received cares so that we can share your feedback.

With very best wishes

Sara Francis

Patient Experience Team

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