"Delay ,confusion and dreadful communication"

Repeated confusion in getting prescribed equipment for a year.

Frequently blamed on the GP for not sending prescription requested further enquiry showed wrong email being used for me by Fittleworth despite lots of other practice patients not affected by this. Yet not amended after repeated problem. Then urgent delivery totally messed up causing delay of over 2 weeks Can’t find a phone number other than free one which takes literally hours to be answered Can’t find name of managing director to complain to. It’s outrageous they can’t handle simple ordering and delivery and have caused extreme suffering and don’t seem bothered by that