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Exceptional care given

Posted By kat64

"Exceptional care given"

About: New Victoria Hospital / Breathing and lung problems (Respiratory)

(as a service user),

I would like to thank Dr Anderson, Consultant Respiratory Physician, for the exceptional care he has provided my mum - who is in her 80s -  during her visits to his clinic at the Victoria Infirmary.  His kindness and professionalism are second to none.  He takes the time to listen to her and treats her like she is his only patient. This makes my mum feel truly special and she always leaves his clinic with a big smile on her face.  

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 9 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 29/08/2024 at 09:27
Published on Care Opinion at 09:27

picture of Kevin Torbet

Dear kat64

Thank you so much for your kind words and for taking the time to share your positive experience with Dr Anderson at the Victoria Infirmary. We are delighted to hear that your mum has received such exceptional care under his guidance. Dr Anderson's dedication to his patients and his ability to make them feel valued and respected is truly exemplary. We will ensure that your heartfelt thanks are passed on to him.

Your feedback is greatly appreciated, and it serves as a wonderful reminder of the impact that compassionate and attentive care can have. Thank you again for sharing this with us.

Kind regards

Kevin

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