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"Amazing Service and Care"

About: Darent Valley Hospital

Having been sent by my GP to A & E I was expected by the department and welcomed in. The care and thoroughness of all the staff, despite being incredibly busy, was amazing. After several tests and consultations I was eventually admitted to a ward at 11.30pm - yet the staff were really attentive and kind as they settled me in.

Then followed an 8 day stay while the team of doctors caringly followed my progress, diagnosed my problem and helped me to recover and be fit to send home.

I have nothing but praise and thanks to All the staff on the ward, from medical through to catering and cleaning - all were kind, helpful, caring and efficient, even though their workloads were high.

Thank you to Everyone who cared for me at DVH.

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Response from Darent Valley Hospital 10 months ago
Darent Valley Hospital
Submitted on 22/08/2024 at 14:34
Published on nhs.uk at 14:34


Dear Christine

Your heartfelt appreciation for the care you received at DVH is truly touching. It's wonderful to hear that, from the moment you arrived at A&E to your 8-day stay in the ward, the staff provided you with such exceptional attention and care. Your kind words reflect the dedication and compassion of the entire team - doctors, nurses, catering, and cleaning staff alike. They made a significant impact on your recovery, and your gratitude speaks volumes about the quality of service they provide, even under high workloads.

Thank you for sharing your experience and for acknowledging the hard work of our amazing professionals.

With our best wishes

Darent Valley Hospital

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