"Unauthorised Registration of Patient"

This GP practice registered me as a patient without my consent or knowledge on two separate occasions. This unauthorised registration had led to significant disruptions to my ongoing medical treatment and access to healthcare, including the cancellations of appointments at my own GP practice as they told me i am no longer registered as a patient with them.

The accessibility of the practice is very poor, phone lines are extremely and it's a half an hour wait at minimum before you get through to anyone. When I am finally able to speak to someone, the staff are uncooperative, uncaring, and unwilling to assist in finding a solution to the issues caused by their mistake. It's caused alot of stress and anxiety because all my booked in appointments with my own gp practice were cancelled leading to a lot of delays in my treatment.

This GP practice has made it significantly difficult for me to access the medical care I need and acted as a major barrier to my health & wellbeing. They do not have an explanation as to why I was registered with them as I'm clearly outside their catchment area living 40 miles away yet the receptionist and the surgery are unable to comprehend this. I'm still trying to resolve this issue to date as its now happened again.