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"Recovery from alcohol addiction"

About: Inclusion Recovery Hampshire / Winchester

(as a service user),

I started to attend Inclusion about 12 months ago. I had been in long-term recovery, but had gone back to drinking and life had become horrible again.

The staff at Inclusion are all very encouraging, understanding and helpful. I met with a recovery worker for an assessment, and we put together a plan for my recovery.

This plan included attending group sessions, and also AA meetings (which I was already doing). In addition, we agreed goals that I would like to achieve, such as returning to work, and becoming independent again,

I didn't immediately put the drink down, but I did consistently attend meetings both at Inclusion and AA, and I got a lot of support.

In January 2024, I did have my last drink, and Inclusion have been a great support. When I was ready to look for work again, they introduced my to Re:Work, a service run by Portsmouth City Council to help people back to work.

Inclusion provided a routine with regular meetings, and regular 1;1 sessions with my recovery worker. As I approached 6 months of recovery, we had a discussion and formed a plan for me to 'graduate' from Inclusion, with confidence that I had a plan to support my on-going recovery, and the assurance that they were always there if I wanted further support.

I had attended a service similar to Inclusion around 4-5 years ago. I found there that many of the people attending were still drinking and/or using, which I found uncomfortable. When I started with Inclusion, I mentioned this and expressed my reticence. However, I found that the vast majority of people attending Inclusion were clean and sober.

I am very grateful to Inclusion and the staff there, and would recommend it to anyone who had a need. 

I would like to see more notice when service users sessions are cancelled.

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Responses

Response from Piers Anning, Team Leader, Specialist Services, Inclusion 6 months ago
We have made a change
Piers Anning
Team Leader, Specialist Services,
Inclusion

Team leader for the Winchester Substance Misuse Service

Submitted on 13/11/2024 at 09:56
Published on Care Opinion at 10:17


Hi,

I am glad you are progressing in your recovery and I want to thank you for taking the time to feedback to us.

It fills me with enormous pride to hear of your steps towards a free and independent life, free from the shackles of addiction.

I'm greatly encouraged to hear that your Recovery worker helped you to reduce your intake and later referred you to Re:work to look at how you could make further steps to reintegrate back into society.

Thankyou for feeding back that you would like to see more notice when service users sessions are cancelled.

We put great value on providing a seamless service to all our service users and have taken this feedback, along with other similar comments to our governance meetings, formulating a robust process to follow to ensure as much notice is given as possible in these scenarios and that clients are informed by their preferred method of contact.

I wish you well in your ongoing treatment journey.

Regards,

Piers

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