"A learning curve but still beneficial"

My father was recently visited by the Community Mental Health Team manager, after he had suffered a major stroke several years ago, 12 yrs actually.  

She, Susan, recognised my dad and he recognised her and they had a good catch up.  He was asked several questions and although understanding everything that was being said to him, his verbal aphasia hindered his ability to articulate the words and gave the impression he didn't understand or didn't know the answer.  This is the most frustrating part of my dad's stroke, not being able to speak and it soon became clear that in amongst all the paperwork Susan had, there was nothing in place for incidences/situations like this. 

Thankfully, she was very patient and having me there to "interpret" what his jumbled sounds actually were really helped.  Options and pictures made things easier and when all was said and done, she did agree to go back to the office to try and better address this approach and come up with something that will help others like my dad. It was a learning curve for all of us, but still beneficial for my dad.  Thank you.