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Excellent service

Posted By uniformxy84

"Excellent service"

About: Scottish Ambulance Service / Patient Transport Service

(as a service user),

Excellent service from patient transport, a big thank you to Susan and colleague driver who were very kind and patient with my 91 year old mother who has mobility issues.

Very grateful for their friendly care and attention, going out and on the way home. Sincere thanks to both would highly recommend.

Transport

Transport


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Responses

Response from Alan Martin, Clinical Development Manager, National Operations, Scottish Ambulance Service 10 months ago
Alan Martin
Clinical Development Manager, National Operations,
Scottish Ambulance Service

Submitted on 26/08/2024 at 15:40
Published on Care Opinion at 15:40

picture of Alan Martin

Dear Uniformxy84,

Many thanks for taking the time to share your feedback here on CareOpinion and for the kind words about our crew. I am so pleased that they made such an impact.

If you wish I can pass on the feedback to the crews directly. To do so we would need to know the date, time and address that the Ambulance attended and your mothers name. This information can be sent to sas.feedback@nhs.scot for the team to pick up. If you do decide to do this, would you be so kind as to make reference to your CareOpinion username so that the team can easily locate your story and share it with the crew.

I wish you all the very best and thanks again.

Kind Regards

Alan

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