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"You restored my faith"

About: Perth Royal Infirmary / Plastic Surgery & Burns Perth Royal Infirmary / Pre-Assessment Clinic

(as the patient),

I have been waiting 12 months for surgery to remove a kidney stone. I also recently had a large wart surgically removed from my thumb by plastic surgeon 3 weeks ago.

I attended surgery pre-assessment, worried that my surgery may be cancelled, as my bandaged thumb was weeping and smelly. My worry was that it was infected and I'd not be allowed anywhere near a sterile operating theatre.

Within 10 minutes a plastics registrar was inspecting my smelly wound, and within an hour my weeping wound was treated and re-dressed. Oh! And I also completed my pre-assessment.

Many thanks to the cast of this little drama, Starring; Shay, Louise and Emma plus others. You restored my faith.

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Responses

Response from Louise Andrew, NHS Tayside 11 months ago
Louise Andrew
NHS Tayside
Submitted on 26/08/2024 at 09:20
Published on Care Opinion at 09:20


Thank you so much for taking the time to leave feedback on your recent visit to PRI Pre Assessment clinic.

We are delighted to hear that your surgery went ahead as planned, after your concerns on arrival in the clinic.

I have shared your feedback with the other teams involved along with Shay and Emma.

We wish you all the best with your recovery

Louise

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