Text size

Theme

Language

"Excellent care"

About: Hull Royal Infirmary

I have had several consultations over the past year or so in the eye clinic at Hull Royal. On every occasion my consultants have been professional, informative, caring and supportive. In July I had a cataract operation and the whole team were really brilliant. I was very nervous, but they were extremely understanding and treated me with compassion. I would certainly recommend the entire cataract team who have given me back my sight in one eye, and I will definitely be booking in for my second in the near future. As someone who suffers with anxiety, my consultant put me at ease, has been understanding of my situation, and has looked after me very well both before the operation, and since. Having a rare disease that affects my eyes, I was nervous about having the operation, but the professionalism of the whole team, and especially my consultant who made sure to liaise with other drs before the operation gave me confidence to go ahead. It's truly a miracle to have my sight back and I would certainly recommend anyone to come to Hull for any concern over their eyes. A really great job, a really great hospital and a really great team of staff. Thank You.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Judi Cole, Patient Experience Project Officer. , Patient Advice and Liaison Service, Hull University Teaching Hospitals NHS Trust 11 months ago
Judi Cole
Patient Experience Project Officer. , Patient Advice and Liaison Service,
Hull University Teaching Hospitals NHS Trust
Submitted on 20/08/2024 at 11:45
Published on Care Opinion at 11:45


Thank you for taking the time to add your comments to the Care Opinion website. It is always a pleasure to receive such positive feedback from patients and their families. We will ensure your kind comments are shared with the ophthalmology team in the eye hospital and everyone involved in your care.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice and Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k