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"Hard working, caring and compassionate staff"

About: Royal Infirmary of Edinburgh at Little France / Trauma and Orthopaedics

(as a service user),

This is my 2nd knee replacement. I was naturally very anxious prior to admission on both occasions. However, the staff, including everyone of all grades, were fabulous, caring and compassionate towards me and made me feel safe and secure.

As a result, my journey on both admissions was excellent and I can honestly say this made a big difference to my life. 

A particular thank you to the hard working, caring and compassionate staff of ward 220 at RIE. You all do an amazing job and are so kind and hard working. You made my journey so much easier. 

Thank you to everyone. 

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 11 months ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 16/08/2024 at 16:59
Published on Care Opinion at 16:59


picture of Michelle Jack

Thank you for the feedback I ma pleased we were able support you through this and hope you are feeling better soon.

Kind regards and thanks

michelle

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Response from Alison Mackmin, Senior Charge Nurse, Ward 220, Royal Infirmary of Edinburgh, NHS Lothian 11 months ago
Alison Mackmin
Senior Charge Nurse, Ward 220, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 16/08/2024 at 18:05
Published on Care Opinion at 18:36


Dear Angela681

Thank you for your post. I'm thrilled to hear that your experience was good and that your experience of 220 was so positive.

I look forward to sharing your kind words with the team, and wish you all the best in your continued recovery and rehabilitation.

Best wishes for the future,

Ali Mackmin, Senior Charge Nurse Ward 220.

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