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Professional yet welcoming attitude

Posted By Newburgh1

"Professional yet welcoming attitude"

About: Fife Community Services / Podiatry

(as the patient),

I attendended Adamson Hospital in Cupar for partial nail removal due to ongoing Ingrown Toenail problems. Mark and Liz performed the assessment and procedure. Felt at ease soon after my arrival due to their professional yet welcoming attitude. Everything was well explained and procedure carried out with no hiccups. Not a major Op, however both deserve Gold Stars for the overall patient experience.

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Responses

Response from Moira Dunsire, Podiatry Clinical Service Manager, Podiatry Service, NHS Fife 14 months ago
Moira Dunsire
Podiatry Clinical Service Manager, Podiatry Service,
NHS Fife

Submitted on 16/08/2024 at 16:41
Published on Care Opinion at 16:44

picture of Moira Dunsire

Thank you for taking the time to to let us know about your positive experience at Adamson Hospital. I am glad the nail removal procedure went well for you and that Mark & Liz were able to to put you at ease and keep you informed during it. Giving a good patient experience is important to our service and staff. I will share your comments directly with Mark & Liz and with the wider team.

Regards

Moira

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