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Staff were amazing

Posted By But01

"Staff were amazing"

About: Royal Cornwall Hospital (Treliske) / MRI

(as a service user),

I was very very nervous and never had an MRI before or what to expect, I have a phobia of small spaces. I was seen by Abby and Sarah Jane in Scanning Department they were amazing.  They kept me informed, explained everything step by step, put on some music for me and I was very grateful.  Thank you very much.

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Responses

Response from Glenda Shaw, Quality and Service Improvement Lead, Clinical Imaging, Royal Cornwall Hospitals NHS Trust 10 months ago
Glenda Shaw
Quality and Service Improvement Lead, Clinical Imaging,
Royal Cornwall Hospitals NHS Trust

Submitted on 19/08/2024 at 15:59
Published on Care Opinion at 15:59

picture of Glenda Shaw

Dear But01

Thank you for leaving us such lovely feedback. Your response has been shared with the MRI lead who will ensure Abby and Sarah Jane are aware of their impact on your positive experience of care.

Best wishes

Glenda Shaw

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