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"They treated me with kindness and respect"

About: Bradford District Care NHS Foundation Trust / Adult mental health Bradford District Care NHS Foundation Trust / Community mental health team - south and west

(as a service user),

I was happy to be referred to the IPS service. I wanted a job and someone to support with the journey. I hoped to come and meet up and look for jobs, applications, talk about interests, job interviews and In-Work Support when I was in work.

I found my initial meeting good and welcoming. My employment specialist Rayhaan was quick to be in touch.

Accessing the service improved my confidence because I was going to a place and meeting face to face with my employment specialist.

My employment specialist made me feel valued and I feel he took care of me and treated me with kindness and respect.

I would like to thank my Employment Specialists Rayhaan and Isaac for being very friendly, I would also like to thank my Care Coordinator Aftab.

I don’t think there is anything else the service can improve on.

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Responses

Response from Wali Nazar, Senior Patient Experience Lead, Bradford District Care NHS Foundation Trust 8 months ago
Wali Nazar
Senior Patient Experience Lead,
Bradford District Care NHS Foundation Trust
Submitted on 17/09/2024 at 12:09
Published on Care Opinion at 12:09


“Thankyou for sharing your experience of working with BDCFT’s Individual and Placement Support Service. Its great to hear our workers treated you with kindness and Respect, and you found the service useful. I hope you are enjoying your continued work with the service. We wish you all the best in your employment”

Jane Bridges, IPS Service Manager

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