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"Reassurance when needed"

About: Fernville Surgery

I called the surgery yesterday regarding pain management and was given a phone appointment for this morning. I duly received the call and had an excellent, informative discussion which set my mind at ease. Thank you.

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Responses

Response from Fernville Surgery 10 months ago
Fernville Surgery
Submitted on 16/08/2024 at 10:28
Published on nhs.uk at 10:28


Dear Mrs Bourke

Thank you for taking the time to provide feedback on your recent contact with the surgery.

I am very pleased to hear that your experience was positive and that you were happy with the care provided.

I will feedback your comments to the team. I am sure they will brighten their day!

Kindest Regards

Mandy Curtis

Patient Services Manager

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