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"Attending physiotherapy as part of the Condition Management Programme"

About: South Eastern Health & Social Care Trust / Condition Management Programme

(as the patient),

I had never before attended physiotherapy so I did not know what to expect. Caroline was more than I could have asked for as a physiotherapist - she listened to what I needed and helped implement strategies to work alongside my lifestyle and the pain I was experiencing. She was empathetic and proactive in adjusting methods to aid in making me feel more empowered in everyday tasks I couldn't complete before but also encouraging me to explore new methods such as relaxation techniques. She was kind during sessions and never judgemental which helped make me feel that I could openly discuss problems I was facing in my physical health.

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Responses

Response from Jane Mitchell, Condition Management Programme (CMP) Coordinator, Mental Health, South Eastern Health & Social Care Trust 9 months ago
Jane Mitchell
Condition Management Programme (CMP) Coordinator, Mental Health,
South Eastern Health & Social Care Trust

Manage the service

Submitted on 18/08/2024 at 14:26
Published on Care Opinion at 14:26


Dear carefulgrower

Thank you very much for sharing your experience of Physiotherapy within the Condition Management Programme. I am delighted that your experience was positive and has helped you implement strategies and empowered and encouraged you in relation to your physical health and the everyday tasks that were challenging.

Your story will hopefully encourage other people with similar symptoms to access the support available to them within the Condition Management Programme. You really capture what the clinicians aim to provide: truly listening, being empathetic, encouraging and being non-judgemental which allowed you to openly discuss what you were facing. Your experience has been shared with all the staff including Caroline and we really appreciate and our grateful for your feedback.

Please recognise as well that it is you that has implemented all the changes and tested out and adapted the strategies so that they support you in doing the everyday things you need and want to do. We hope you recognise and are very proud of all you have achieved.

All the very best for the future.

Best wishes

Jane

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