"Baffled why no appointments "

About: Long Stratton Medical Partnership Long Stratton Medical Partnership Norwich NR15 2UY https://www.longstrattonsurgery.nhs.uk/

Posted via nhs.uk 9 months ago

I rang at 8.15 this morning for a condition which is serious and debilitating but not urgent. Just trying to get a routine appointment with any doctor. Despite ringing as soon as the lines opened and being 19 in the queue, I was told no appointments available. Try again later in the week or ring 111. 111 were very good, said I need to see a doctor and told me my surgery would ring me. They did ring and told me no appointments. So, no option but to go to A&e.

More about:

surgery

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Long Stratton Medical Partnership

Submitted on 14/08/2024 at 10:38

Published on nhs.uk at 10:38

Thank you for your feedback and we are sorry to learn of the frustrations you have had when trying to get an appointment at our Practice.
Unfortunately we are not able to respond to an anonymous post, however, if you would like to contact us directly we can investigate your concerns further. You can do this by visiting the Practice, contacting our reception team on 01508 530781 and asking to speak to our Practice Manager, emailing your complaint to lsmp.d82037@nhs.net or by using the on-line form that is available on our website https://onecontact.health/template/complaints-form/?nac=d82037.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Baffled why no appointments

"Baffled why no appointments "

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k