Text size

Theme

Language

"Complete waste of time"

About: The Surgery at Wheatbridge

Having had a scan at Walton hospital and a treatment plan agreed by another GP imagine my surprise to go for my appointment to be told as your cyst isn’t causing any issues it won’t be removed.

I didn’t have it at the beginning of the year and now it’s the size of a finger, it causes an effect to my well being and mental health as people question what it is.

My mother and grandmother have both had cysts removed so feel this a complete cop out.

But make sure I come back if it gets any bigger or causes any issues, it is already causing an issue but this wasn’t asked by the doctor.

I have wasted my time and take. Time off work at a time when we are are all struggling with rising prices.

Maybe next time I have to use the NHS will be an emergency and you will be more interested.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Surgery at Wheatbridge 14 months ago
The Surgery at Wheatbridge
Submitted on 15/08/2024 at 17:06
Published on nhs.uk at 17:06


Dear Andrew,

Thank you for taking the time to leave a review and for your feedback.

I want to apologise for your dissatisfaction at your recent appointment at the surgery.

If you would like us to look into this matter further and respond to you directly please could you email your complaint into: surgery.wheatbridge@nhs.net

Thanks

Matthew O'Malley

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k