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I felt really heard and listened to

Posted By Danmz93

"I felt really heard and listened to"

About: One Recovery Bucks / High Wycombe

(as a staff member posting for a patient/service user),

Really positive experience, I felt really heard and listened to.

There was never any judgement or any awkwardness, everything felt safe and secure. I felt in a safe environment. 

We went through things at my own pace and I never felt like I was rushed or forced to do anything I didn't want to do. 

Initially I felt daunted that I'd have to come in every week and I was a little reluctant, but on reflection I realised how beneficial it was for me & to monitor my progress. And after a while I ended up looking forward to our sessions, especially when I felt I was getting better. 

Karina was fantastic and I felt at ease from the get go. The Imaginary Exposure method was a very good thing to do and I trusted her when she suggested it, and it's the best thing I've done. 

It has made me realise how vital this is and what an amazing service this is, I would recommend it to anyone struggling. 

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Responses

Response from Ronnie Morrell, Community Manager, One Recovery Bucks, Inclusion 10 months ago
Ronnie Morrell
Community Manager, One Recovery Bucks,
Inclusion

Submitted on 23/08/2024 at 10:06
Published on Care Opinion at 10:06

Thank you for this feedback I will make sure Karina gets it.

I'm glad that you felt safe and secure that's our aim so thanks for letting us know. You seemed to of been focused and committed to making the changes that you needed to which is great to see so well done you.

Good luck with the rest of your journey.

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