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Looking after my dad

Posted By Lilolizx

"Looking after my dad"

About: University Hospital Monklands / Medical High Dependency Unit (MHDU Ward 18)

(as a relative),

The staff on ward 18 Monklands Hospital deserve medals. They are short staffed at times and are running around frantic. Debbie and her team are all lovely and have great time and patience for all the patients.

They have also supported us as a family as we are all going through hard times and they pick us up and keep us strong. It's hard to pick one or two out. A special mention to Aileen. She is firm but fair and keeps us in check when needed. Francesca at night has got us through some hard times.

Chloe, Adele, Fran, Courtney, Cheryl x2, Vincy, Mary, Danielle, Adah, Steph, Martin, Judith, Jennifer, Jane, Kerry, Erin, Kim, Merryn, Chloe, Michelle, Jade - think that covers most.

So sorry if I've missed anyone as I write this after no sleep, thanks to you all again x. 

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Responses

Response from Claire Fenwick, Service Manager, Medicine, NHS Lanarkshire 14 months ago
Claire Fenwick
Service Manager, Medicine,
NHS Lanarkshire

Submitted on 12/08/2024 at 13:59
Published on Care Opinion at 13:59

picture of Claire Fenwick

Dear Lilolizx

Thank you for such a lovely response to your care in ward 18. I will be sure to pass on your amazing feedback to our wonderful ward 18 team especially to all the staff mentioned. I do hope you are recovering well and many thanks for taking the time to send in your lovely coments.

Kind Regards

Claire

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Response from Alan Sommerville, Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands, NHS Lanarkshire 14 months ago
Alan Sommerville
Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands,
NHS Lanarkshire

Submitted on 12/08/2024 at 14:01
Published on Care Opinion at 14:01

Dear Lilolizx

Thank you so much for your very positive feedback regarding the staff in Ward 18 at UHM.

Feedback is always welcomed in whatever form.

I will ensure that Debbie and all her staff have been made aware of your gratitude.

Thanks again for taking the time to leave such positive feedback.

Kind regards

Alan

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