Text size

Theme

Language

"Compassion, care and kindness is quite moving"

About: Royal Alexandra Hospital / Gynaecology (Ward 32)

(as the patient),

I was suffering horrific effects of a prolapsed fibroid and was so badly affected i was unable to be far from my house due to chronic blood loss and the subsequent ill health from low blood count and low iron. I was identified for urgent surgery in January and it took place in April. More than once I called the surgeon’s secretary sobbing and begging for a date because things were so awful. I also ended up in A&E during the wait. 

My experience of the surgery at the RAH in Paisley was excellent. The hospital is run down but the compassion, care and kindness shown from all NHS staff was actually quite moving. 

This is a complaint for the political state of the NHS and not the brilliant people working with it. It’s a sad situation when urgent means 3 months and I felt for the staff working in pretty archaic and tatty conditions. 

Overall I’m massively grateful for the life changing surgery and the care received - I just wish the NHS was better resourced and equipped to enable all the staff to do their crucial work even better. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde 10 months ago
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde
Submitted on 21/08/2024 at 08:02
Published on Care Opinion at 08:02


picture of Nikki Harvey

Dear Woodpigeon991,

Firstly, I am so sorry of your experience of our waiting times. Covid has had a significant impact from which we are still recovering and I can assure you we are working hard to decrease these lists.

Secondly, thank you so much for spending the time to to feedback on our fantastic Ward 32 team. They will b delighted to hear you were moved by their care, compassion and the kindness shown to you.

If you would like me to look into anything further for you please contact me on:

Nikki.Harvey@ggc.scot.nhs.uk

I wish you a speedy recovery.

Kind regards,

Nikki

Nikki Harvey Interim Lead Nurse Gynaecology/ACS.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k