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"Neuro consultant Mr Grivas"

About: Queen Elizabeth University Hospital Glasgow / Neurology (Ward 53 and 67)

(as a service user),

I had an emergency microdiscectomy under the care of Mr Grivas last year following a diagnosis of cauda equina. From the moment I met him I felt I was in safe hands. He took time to explain my condition, the planned surgery and recovery I would face. He listened to my concerns, put me at ease and made my admission a lot less stressful for me. Post discharge he was fantastic and continued to monitor me, again offering reassurance and listening to my concerns about my recovery journey. He demonstrated care and compassion throughout, I felt valued and listened to and overall his knowledge, skills and experience provided me with the best care I could have received. I think that had I been under a different consultant my experience could have been very different. He is a true asset to the neurology department.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 8 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 20/08/2024 at 12:00
Published on Care Opinion at 12:00


picture of Kevin Torbet

Dear Stacey8

Thank you for sharing your experience with us. We are incredibly grateful for your thoughtful feedback and are pleased to hear that you felt well cared for during such a challenging time.

It's wonderful to know that Mr Grivas provided you with the reassurance, care, and compassion you needed throughout your treatment and recovery. We are proud to have dedicated professionals like him in our neurology department, and it is heartening to hear that his expertise and approach made such a positive difference in your experience.

Your recognition of his efforts, from the initial consultation through to post discharge care, reflects the high standard of care we strive to provide to all our patients. We will certainly pass on your kind words to Mr Grivas and the wider team, who will be delighted to know that their work has had such a meaningful impact on your recovery journey.

Kind regards

Kevin

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