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"Fabulous and professional from start to finish"

About: Forth Valley Royal Hospital / Accident & emergency

(as a service user),

Last weekend, my son ended up in A & E after a jump went wrong on his bike. The team there couldn't have been more caring and thorough. Checked him over and explained what they were doing each step which went some way to calming his anxious mother! Fabulous and professional from start to finish.

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Responses

Response from Sarah Cooper, Senior Charge Nurse, Accident and Emergency, NHS Forth Valley 10 months ago
Sarah Cooper
Senior Charge Nurse, Accident and Emergency,
NHS Forth Valley
Submitted on 22/08/2024 at 00:47
Published on Care Opinion at 07:58


Dear januarybb44,

I am sorry to hear about your recent visit it to Emergency Department following your sons accident, I hope he is continuing to recover well at home.

Thank you so much for taking the time to offer such positive feedback of your experience within the department, I am happy to hear you both felt cared for during such a stressful time.

Regards

Sarah Cooper

Senior Charge Nurse

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