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"Heart attack and cardiac arrest"

About: Golden Jubilee National Hospital / Interventional Cardiology Royal Alexandra Hospital / Cardiology Vale of Leven General Hospital / Out of Hours GP Service

(as a relative),

My husband suffered a heart attack and cardiac arrest. 

It was extremely traumatic.

I was grateful for the care, professionalism, support and quick response.

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Responses

Response from Hollie Smith, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee 11 months ago
Hollie Smith
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee
Submitted on 14/08/2024 at 16:59
Published on Care Opinion at 16:59


Dear Summer 24,

Thank you for taking the time to get in touch. I am sorry to hear that your husband suffered a cardiac arrest and a heart attack. I cannot begin to imagine how distressing this must have been. I would be keen to pass your comments onto the staff involved in your husband’s care and would be grateful if you could kindly email the below email address with your husband’s name, date of birth and address please to allow me to ensure your feedback is shared with the team.

Email address: feedback@gjnh.scot.nhs.uk

Kind regards

Hollie

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Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 10 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 21/08/2024 at 10:21
Published on Care Opinion at 10:21


picture of Kevin Torbet

Dear Summer24

Thank you for sharing your story with us, especially during what must have been an incredibly difficult time. We are so sorry to hear about your husband's heart attack and cardiac arrest, and we truly appreciate your kind words about the care and support you both received.

Our team is committed to providing prompt and professional care in such critical situations, and we are grateful to know that their efforts were helpful during this traumatic experience.

Your feedback will be shared with the staff involved, as it is a powerful reminder of the impact they have on the lives of our patients and their families.

Kind regards

Kevin

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