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"The treatment and care I received was professional and caring"

About: Omagh Primary Care Complex / Endoscopy Unit

(as a service user),

Day procedure in Omagh Health and primary care Complex

The treatment and care I received on the day was professional and caring , I was very nervous and quite anxious about procedure but everyone was amazing.

Special mention to the team involved 

Admission nurses: Rebecca & Loretta

Nurse Specialist ; Amanda

Theatre Nurses: Micheala & Claire 

Recovery team: Gemma, Roisin,& student Alana

This was my second time to visit this unit in Just over a month, 2nd time was to get the full Endoscopy done as I’ve been having a few health issues this past year and a half. Thankfully I received good news.

This complex is amazing and easy to find ,park etc . My mum actually spent a few months there for rehab after hip operation in Derry but I found this area of the complex underused compared to SWAH & Derry it was like a ghost town at the weekend, we could only gain entry through west doc entrance was all others where locked .

Maybe the Trust could utilise this complex and take some of the pressure off the other 2 hospitals.

Once again a huge thank you all the team involved in my care.

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Responses

Response from Marie-Therese McDermott, Ward Sister Endoscopy Day Case Unit OHPCC, Endoscopy Unit, WHSCT 11 months ago
Marie-Therese McDermott
Ward Sister Endoscopy Day Case Unit OHPCC, Endoscopy Unit,
WHSCT

Endoscopy Unit Manager

Submitted on 12/08/2024 at 17:03
Published on Care Opinion at 17:03


Dear kate601

Thank you for your very positive response following your endoscopy appointment at Omagh Hospital.

Glad that your procedure went well and that you felt reassured throughout the test.

I will share this response with the other members of the team.

I will convey your comments in relation to better use of the facilities in Omagh Hospital to my senior colleagues.

Best wishes,

Marie Therese Mc Dermott

Endoscopy Sister

Omagh Hospital

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