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"So patient and everything that the caring profession should be"

About: Woodend Hospital / Radiology

(as the patient),

I attended for an MRI at the Hutchison centre this week, I was so so nervous and had previously not managed to go through with one at ARI.  The staff here are incredible, I never felt rushed, or made to feel I was holding them up, everything was explained and I was reassured the whole time, they even allowed my husband to come in with me.  I am delighted I managed to go through with the whole procedure without any issues.  They are so patient and everything that the caring profession should be.  A complete asset to NHS Grampian.  Thank you again x

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Response from Ross Baxter, Unit Support Manager, Radiology, NHS Grampian 10 months ago
Ross Baxter
Unit Support Manager, Radiology,
NHS Grampian
Submitted on 13/08/2024 at 14:40
Published on Care Opinion at 15:11


Hi Patient nervous +

I'm Ross, the Support Manager for Radiology, NHS Grampian. I wanted to thank you for your lovely post regarding your recent visit to Hutchison, Woodend.

I'm delighted that you experienced the staff to be patient and caring, particularly when you shared that you had a less enjoyable experience previously.

I have shared your compliment with the team at Hutchison where I'm sure it will be warmly received.

Many thanks,
Ross

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