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Helpful staff

Posted By Sarah8

"Helpful staff"

About: Royal Victoria Hospital / Outpatients Services

(as a service user),

Very helpful lady at the front desk of the Outpatient Royal hospital. 

More about:
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Responses

Response from Clare Lundy, Co-Director, Imaging, Medical Physics and Outpatient Services, Belfast HSC Trust 8 months ago
Clare Lundy
Co-Director, Imaging, Medical Physics and Outpatient Services,
Belfast HSC Trust

Submitted on 12/08/2024 at 11:31
Published on Care Opinion at 11:31

Dear Sarah

Thank you for your very helpful feedback. It is most kind of you to take the time to recognise a staff member in this way. Staff really do appreciate receiving compliments as they are always keen to ensure all service users have a positive experience.

Kind regards

Clare

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Kevin Patterson, Patient and Client Experience Facilitator, Belfast Trust Wide, Belfast Health and Social Care Trust 8 months ago
Kevin Patterson
Patient and Client Experience Facilitator, Belfast Trust Wide,
Belfast Health and Social Care Trust

Submitted on 12/08/2024 at 15:02
Published on Care Opinion at 15:02

picture of Kevin Patterson

Hi Sarah8

My name is Kevin Patterson I am the Facilitator for Patient and Client Experience for the Belfast Trust and I also manage the Front of House reception desk in the Royal Victoria Hospital.

Thank you so much for taking the time to tell us your story and I will pass on your kind works to the team, your lovely works will surely make a positive impact on everyone.

I hope you are doing well and again thank you so sharing your story with us on Care Opinion.

Many thanks

Kevin Patterson

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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