"Waiting on an appointment"

I had a referral from my doctor about 3 years ago to the hospital as I had some cysts in my womb and a diagnosis of PCOS. I have extremely heavy bleeding and a lot of other issues that need to be resolved and the longer this goes on the worse my symptoms  get . I need help! I have had 2/3 appointments sent out for various hospitals and each time the date nears for the appointment it gets cancelled. I have tried to call several times to the RAH as this is my local hospital and I end up on hold for over an hour and never get to speak to anyone and when I do I’m given another number to call which just rings out.  I am scared that if I do not have my appointment soon my quality of life will continue to deteriorate. I no longer know what to do and require assistance in getting my life back!