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Just wanted to say thank you for the great service provided

Posted By telescopiumqz93

"Just wanted to say thank you for the great service provided"

About: General practices in Lanarkshire

(as a service user),

Have not used the surgery very much since moving.

I had an appointment for myself and my child within the last few weeks. Both GPs were excellent, took time to listen and gave helpful advice/treatment.

Just wanted to say thank you for the great service provided.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 9 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 13/08/2024 at 16:14
Published on Care Opinion at 16:14

picture of Jennifer Montgomery

Dear telescopiumqz93,

Thank you for sharing your experience of your GP surgery.

I am so pleased to hear that you and your child have had such excellent care when you needed to use the service.

Unfortunately, GP’s are independent contractors and are responsible for responding to any feedback or concerns a person may have about the service; they are not registered to respond directly through Care Opinion. Please could I ask that you contact the practice manager so they can ensure your kind words and feedback gets back to the right people as I know it will be gratefully received.

Kind Regards,

Jenni

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