Text size

Theme

Language

"Amazing staff for my aunt's care"

About: Western Isles Hospital / General Medicine

(as a relative),

Following a stroke, my aunt was admitted to ward Medical 2 in the Western Isles Hospital on in late July from South Uist. She unfortunately passed away in July.

The care and attention given to her and to us, her family, was second to none. The staff were so attentive, so caring, providing her with an extremely high standard of care. Staff just couldn't do enough for her or us, from the nursing staff, to medical staff, to housekeeping staff, to reception staff, to catering staff, to hotel services staff. We just couldn't praise them enough.

Nor can we thank them enough. There were too many names to remember them all but the names we do remember are Anne, Donna, Karen, Iona, Rhoda and Norman. The Western Isles hospital staff, particularly those in Medical Ward 2, are a credit to the hospital and I have to say that it was nice to see good old fashion nursing care being delivered routinely, especially in a ward that was extremely busy.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Denise Symington, Patient Focus Public Involvement, Clinical Governance, NHS Western Isles 10 months ago
Denise Symington
Patient Focus Public Involvement, Clinical Governance,
NHS Western Isles

Lead Advisor to NHS Western Isles on Public Engagement and Service Change

Submitted on 21/08/2024 at 14:29
Published on Care Opinion at 14:29


picture of Denise Symington

Dear KLM175

Thankyou for taking the time to get in touch in relation to your aunts care whilst in Medical Ward 2 in the Western Isles Hospital.

Please accept our condolences on the sad news of your aunts passing.

I have passed on your kind words to the teams involved in caring for your aunt at this time.

The team wish me to thankyou for your feedback.

kind regards

Denise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k