"Life saving"

My daughter spent 18 weeks in this hospital across 6 different wards.

She had 2 life saving neuro surgeries -an incredible amazing consultant who performed nothing short of a miracle. The after treatment in critical care Ward - these staff are second to none. Their attention to detail, willingness to explain and console families is unbelievable. I can’t believe the levels they go to to get everything right and save lives on a daily basis.

High dependency unit was also the same - the staff were so welcoming, their encouragement for my daughter as she began recovering from a coma and working with her in such a kind way and considering all her needs.

Neuro ward - the ward clerk and staff on here are truly amazing, going above and beyond in their jobs. Nothing was too much trouble, taking time to sit and help make menu choices, having a dance to music and trying to lift spirits where they can. Lots of connect 4 playing!

assessment ward - management on here are fabulous. A really well run unit with great access to Occupational therapists who arrange therapy dog visits and art activities etc. Always there to listen to family’s needs as well as the patients. Good clear communication about next steps and access to rehab.

A huge huge shout out to all the incredible security team also. They have worked so hard with my daughter to provide her some well needed safety during some distressing times. They really considered her as a person - her thoughts and feelings including watching many hours of love island and listening to her choice in music. You are all incredible and thank you!

The psychiatry team - brilliant service, chaplaincy -so friendly and approachable, dietician - great advice given in a kind and caring manner.

The specialist nursing team for neurology - these ladies go round and follow you to each ward and get to know all your ins and outs through every step of your hospital journey and beyond. They console, give advice and definitely give of their time 100%. So approachable and clear in their explanations- they are all for putting patients first and the inclusion of patients families. I don’t know how I could have done any of this without you ladies.

Anyhow this is really a huge thank you to all the staff over the past 18 weeks that have helped not just my daughter but also myself and family through what has been an incredible journey. I appreciate all the different roles that work together to make this hospital so incredible. Thank you