Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Kindness and compassion

Story from nhs.uk

"Kindness and compassion "

About: Guest Hospital

The doctor I saw today in pain management showed great compassion and care when he saw me in clinic today. No question went unanswered and he explained what can be done to help me as well as explaining why some treatment options were not suitable any longer due to the worsening of my condition and my age.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Guest Hospital 10 months ago
Guest Hospital

Submitted on 16/08/2024 at 09:27
Published on nhs.uk at 09:27

Dear Tracy,

Thank you for taking the time to tell us about your positive experience at our Pain Management clinic at Guest Outpatients Centre. We are happy to hear that you received excellent care and treatment and the doctor showed you great compassion and answered any questions you had. We have passed on your kind words to staff within the department who will be happy to receive them.

All the best and take care,

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k