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"Oncology Care"

About: Forth Valley Royal Hospital / Oncology unit

(as the patient),

I have just completed a course of 10 chemotherapy sessions at the Oncology Department of FVRH.

I felt obliged to record the excellent standard of service I received during this difficult time, and, how every member of the Oncology Staff had made the journey so much easier.

From the Consultants to the Receptionists, to the Nurses and the lovely ladies who served endless food and drinks; they were all exceptional.

Communication and treatment were both of a very high standard, and, I attach a short thank you note I sent the Team.

Dear Angels,

Just a quick note to express my gratitude for the excellent care I have received during my course of chemotherapy.

You made a very stressful procedure much more bearable, and, turned my visits into ten Luxury Spa Days.

Your attitude, work ethic and devotion to your profession are all exemplary, and, a credit to NHS Scotland.

Thank you again for all your hard work.

Kindest regards,

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Responses

Response from Susan Davidson, Oncology Unit Manager, Oncology, NHS Forth Valley 10 months ago
Susan Davidson
Oncology Unit Manager, Oncology,
NHS Forth Valley
Submitted on 09/08/2024 at 11:14
Published on Care Opinion at 11:14


Dear Ragnar,

Thank you for posting such wonderful feedback, the team will be delighted to hear you have had such a positive experience during what is a very difficult time in your life, as this is what we hope all those attending our department experience. I hope your recovery is going well but please know the team are here if you require any further support.

I will ensure that all of the oncology team see your post including our housekeeping and volunteers.

Take care

Susan

Susan Davidson

Oncology Unit manager/Lead nurse for cancer nurse specialists

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