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Calming and relaxing and totally professional

Posted By Arthurking

"Calming and relaxing and totally professional"

About: Omagh Primary Care Complex / Endoscopy Unit

(as the patient),

The entire process from beginning to end was calming and relaxing and totally professional. An examination of this nature (colonoscopy) can be concerning to say the least and I was put at ease from the very beginning through to discharge. The nurses were professional and extremely efficient and empathetic.

Team work

Team work


Staff attitude

Staff attitude


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Responses

Response from Marie-Therese McDermott, Ward Sister Endoscopy Day Case Unit OHPCC, Endoscopy Unit, WHSCT 10 months ago
Marie-Therese McDermott
Ward Sister Endoscopy Day Case Unit OHPCC, Endoscopy Unit,
WHSCT

Endoscopy Unit Manager

Submitted on 16/08/2024 at 15:34
Published on Care Opinion at 15:34

Dear Arthurking

Thank you so much for the very positive response on Care Opinion.

This is the first time I have received a picture story! It is certainly heart-warming to get such a response.

I will share this with the entire team.

I wish you well.

Best wishes,

Marie Therese Mc Dermott

Endoscopy Unit Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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