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"Dr was good"

About: Newhall Surgery

Had reaction to codiene only took one day came off and went to surgery I was having great difficulty to breath talk speak walk was shaking and feeling faint no appointments till 4-30 I thought I was dying told me to go AE when there nurse at booking station took me one side said I was having reaction to opiates blood pressure was 179/90 had heart trace blood pressure taken three more times still in 179 area after 5hrs was told to go home and rest and just take parecetamol and naproxen was so disappointed in the attitude at reception she spoke to practice manager a lady who said nothing to do but wait till 4-30 or go hospitali had great difficulty to walk out of surgery luckily my husband was sat in car and rushed out to hold me up and get me in car

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Response from Newhall Surgery 9 months ago
Newhall Surgery
Submitted on 09/08/2024 at 15:50
Published on nhs.uk at 15:50


Dear Linda, thank you for your feedback and we are sorry that you were not pleased with the service provided by the Practice. May I ask you to take the time to complete a complaints form or email us on ddicb.newhallenquiries@nhs.net with your details and details of the complaint, we will be happy to address your concerns. Many thanks. Claire - Management Assistant.

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