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"I'm amazed at the progress I've already made"

About: Queen Elizabeth University Hospital Glasgow / General surgery (Wards 9a, 9b, 9c & 9d)

(as the patient),

I want to express my gratitude to Mr. Paul Glen and his team for their excellent care before, during and after surgery. My rehabilitation is going well, and I'm amazed at the progress I've already made.

I would also like to thank the nursing staff at Ward 9D for their splendid care and attention; the night nurses in particular helped me through a bit of a crisis.

The NHS and these wonderful people are a priceless resource. 

Thank you all. 🌹

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 15 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 14/08/2024 at 11:03
Published on Care Opinion at 11:03


picture of Kevin Torbet

Dear James562

Thank you so much for sharing your heartfelt gratitude with us. We are delighted to hear that your rehabilitation is going well and that you are pleased with the progress you’ve made.

Mr Glen and his team, along with the nursing staff at Ward 9D, will be thrilled to know that their care and dedication had such a positive impact on your experience. It is especially gratifying to hear that the night nurses provided the support you needed during a challenging time.

Your kind words are a powerful reminder of the difference that compassionate, skilled care can make. We will ensure that your thanks are passed on to Mr Glen, his team, and the staff at Ward 9D.

Thank you again for recognising the efforts of our staff it really means a lot.

Kind regards

Kevin

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