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"Professional and courteous"

About: Wycombe Hospital / General surgery

(as a service user),

Had a colonoscopy at Wycombe hospital under Dr Lei's team. The process was extremely efficient, professional and courteous - made to feel very relaxed and the team were, appropriately, humorous. Explanations before, after and during the procedure were very clear. Cannot speak highly enough of the team.

The hospital itself was difficult to navigate. Poor signage and no one in reception area (all day) to offer assistance, directions etc. 

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Responses

Response from Julie Moore, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 10 months ago
Julie Moore
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 21/08/2024 at 12:46
Published on Care Opinion at 12:46


Thank you for taking the time to leave such positive feedback.

We will share it with the team concerned.

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