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Such a therapeutic, caring and positive environment

Posted By quebecmk46

"Such a therapeutic, caring and positive environment"

About: The Ulster Hospital / Ward 5A

(as the patient),

The care and attention on ward 5A is absolutely incredible! From the patient experience staff, the nursing assistants, nurses and medics their care and compassion is second to none.  To be in such a therapeutic, caring and positive environment has really aided my recovery- thank you all. 

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 11 months ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 12/08/2024 at 16:33
Published on Care Opinion at 16:33

picture of Conor Campbell

Dear quebecmk46

My name is Conor Campbell. My position is Senior Manager, Assurance and Improvement with a leading role in improving the service user experience - which includes responding to any person who tells their story through Care Opinion in order to help the organisation learn and improve.

Thank you for sharing the story of your experience in the care of the team at Ulster Hospital Ward 5A.

It is great to learn that your experience has been of the standard that we aspire to.

It is so important to be looked after with understanding, expertise and compassion and the team at Ulster Hospital Ward 5A is a shining example of putting this into practice for you.

Your positive feedback has been shared to the ward team who are glad to know that their contributions to your care journey was so beneficial and provided a good experience for you..

I wish only the best for you going forward.

Conor

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