"Made the whole experience unforgettable"

About: Altnagelvin Area Hospital / Radiology Altnagelvin Area Hospital Radiology Londonderry BT47 6SB

Posted by tigerws33 (as a service user), 9 months ago

My husband and I attended our 20 week anomaly scan recently with Teresa (assisted by Melissa) at AAH. We were so impressed with her calm nature, her thorough description of what she was doing and what she could see. She set us at ease very quickly and made the whole experience unforgettable. She showed so much enjoyment in our baby's movements and used lovely language to talk about our daughter. She clearly loves her job and this shone through today! Thank you Teresa it was a lovely experience x

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Joanne McFeely

Clinical Specialist, Radiology Department Altnagelvin Hosspital,

WHSCT

Submitted on 05/08/2024 at 21:21

Published on Care Opinion at 21:21

Hi tigerws33
Thank you for taking the time to post such positive comments. It means so much to staff when our patients take the time to highlight such a memorable and unforgettable experience. Teresa and Melissa will be delighted to read how their professionalism and care shone through. I will be delighted to pass your kind words onto both of them.
Kind Regards
Joanne McFeely
Assistant Radiology Service Manager

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