"They couldn't have been more pleasant"

About: Adult Health & Support Services / Primary Care Out of Hours Adult Health & Support Services Primary Care Out of Hours

Posted by Dnywriag (as the patient), 10 months ago

I had reason to call 111 and was referred to Out of Hours Service for what turned out to be an infection in both lower legs.
Despite arriving half an hour late for appointment due to road closures/diversions I was made to feel relaxed and seen by a nurse and doctor almost immediately.
They couldn't have been more pleasant and I was examined and given medication to take home with me. My son was allowed to stay with me making it an altogether good experience.

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Pamela Buddy

Service Manager,

South Lanarkshire Health & Social Care Partnership

Submitted on 08/08/2024 at 12:11

Published on Care Opinion at 12:11

Good morning Dnywriag.
Many thanks for taking the time to post your lovely comments on Care Opinion about your experience of the Primary care Out of Hours Service at Douglas Street, Hamilton.
I hope you are now recovering well and I will pass these lovely comments onto the team.
Take care, Pamela.

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They couldn't have been more pleasant

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