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Absolutely no stress or anxiety

Posted By Anscombe

"Absolutely no stress or anxiety"

About: Clydesdale Locality Support Service / Treatment Room (Clydesdale)

(as the patient),

Had my bloods taken at Lanark Treatment Room recently.

Phlebotomist was very good, made me feel relaxed and at ease and I hardly felt a thing. I've had this same person before and she’s made the experience, for me, each time the same, absolutely no stress or anxiety.

Thank you so much 😊. 

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Responses

Response from Karen Connor, Service Manager, Clydesdale Locality, South Lanarkshire University Health & Social Care Partnership 10 months ago
Karen Connor
Service Manager, Clydesdale Locality,
South Lanarkshire University Health & Social Care Partnership

Submitted on 02/08/2024 at 15:27
Published on Care Opinion at 15:27

Good afternoon Anscombe,

Many thanks for taking the time to share this lovely feedback with us.

Feedback from patients is vitally important to us and allows us to monitor and review the services we provide within Clydesdale Locality.

I am pleased to hear that our staff member was able to ensure you were at ease throughout the procedure which is integral to our person centred approach.

I will be delighted to share your helpful feedback with our phlebotomy staff and the wider treatment room team on your behalf.

Kind regards

Karen

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